NPS satisfaction surveys

The NPS module implements the classic Net Promoter Score — at the end of service (via QR or link) the customer is asked, on a 0-10 scale, how likely they are to recommend the restaurant to a friend, p

Operational context

The NPS module implements the classic Net Promoter Score — at the end of service (via QR or link) the customer is asked, on a 0-10 scale, how likely they are to recommend the restaurant to a friend, plus an optional comment field. Responses aggregate into a dashboard with automatic NPS calculation, day/week/month segmentation, and open-comment tracking. Useful to spot operational issues before they become critical (a drop in NPS is a common antecedent to a drop in revenue). Available in Restaurants & Bars Premium and above.

Why Chef7

  • Gemini 2.5 AI — recipes in seconds from ingredients you already have
  • 6 languages — English, Portuguese, French, Spanish, German, Italian
  • Full restaurant management — stock, take-away, table, kitchen display
  • GDPR — secure Paddle payments, no credit card data access

Features described on this page are included in plan:

Restaurants & Bars — Premium · 277€/mo

7-day free trial · no credit card

See All Plans →